Crisis and Suicide Intervention

When life seems hopeless or out of control, VIA LINK is here to listen and help.

We are Here for You.

Our 24/7 phone, text and chatlines are a safe space for anyone who is going through a hard time, having thoughts about suicide, or just needs to talk. Crisis Intervention Specialists are ready to listen, provide emotional support and help you develop a safety plan if necessary. Specialists are not here to judge or tell you what you should do. We understand that people are the experts in their own lives.

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Suicide Intervention

Part of VIA LINK’s suicide prevention work involves answering the National Suicide Prevention Lifeline, 1-800-273-TALK, for four Louisiana area codes – 504, 225, 985, and 337.  These area codes comprise more than 84% of daily calls to the National Suicide Prevention Lifeline from Louisiana.


People can also use the Chat With Us icons on our website to start talking with a crisis intervention specialist.

Community Trainings

In addition to our phone, text and chatlines, VIA LINK provides the following community trainings about suicide prevention:

  • Suicide Awareness Talks: Educational trainings that can be personalized to fit your agency or group’s needs.  Topics include: the current facts and scope of suicide, how to talk to someone who may be having thoughts of suicide,education on identifying potential suicide risk factors, safety planning, and connecting to resources. For more information about this training contact Sherrard Crespo, LMSW, [email protected].
  • Applied Suicide Intervention Skills Training (ASIST): A two day skill building workshop that prepares all types of caregivers to provide interventions to people at risk of suicide.  For more information contact Victoria Schwandt, LMSW, [email protected].  

Comprehensive Crisis Helpline Training – This training is for people who are interested in volunteering to answer calls on our crisis helpline.  It is a 70 hour training designed to fully prepare participants for situations they would encounter on the helpline. The skills learned in this training can easily be applied to other settings. For more information contact Summer Lindzey, LMSW, [email protected]. 

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Real Talk Support Group

Real Talk is a weekly support group for teens (age 14-17) in the Baton Rouge area who are living with thoughts of suicide.  Real Talk provides an understanding space for teens living with suicide ideation to talk about what they’re really going through.  The group meets every Monday on Zoom from 6 p.m. – 7:30 p.m.  Every 3 weeks there will be a simultaneous support group meeting for parents of teens enrolled in the group.  Real Talk is free to join and is offered in partnership between Grief Recovery Center and VIA LINK.

To enroll in group or receive additional information email [email protected] or call 225-924-6621


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