VIA LINK Assists Thousands of Residents During Hurricane Barry

Throughout Hurricane Barry VIA LINK helped residents find shelters, locate sandbags, connect with cleanup services and obtain other critical resources. As the storm approached the State of Louisiana activated Louisiana 2-1-1 to be a part of their disaster services efforts and join their Emergency Operations Center. To meet the increased demand we tripled our normal daily staffing as our team worked 24 hours a day to assist residents.

Our staff assisted 923 callers and worked with Louisiana 2-1-1 to launch a text message tool for shelter information that was used by more than 5,400 people. We thank the Department of Child and Family Services for their partnership during this period.

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