Since March, VIA LINK has experienced unprecedented call volume. We are on track to serve more than 150,000 callers this year. This chart shows VIA LINK’s monthly call volume during the last ten years, and illustrates the jump that we have seen during the pandemic.

 

graph showing VIA LINK's monthly call volume over time in the last ten years, showing large spike in 2020 due to the coronavirus pandemic

 

VIA LINK’s dedicated call specialists continue to serve our community 24/7 to assist with the health and economic impacts of COVID.

 

You can view more of VIA LINK’s data here.

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