Crisis & Mental Health: Suicide Education & Response
1, 2, 3, or 4 hours Add‑ons: Youth Risk, Substance Misuse, Perinatal Mothers
Recognize warning signs, engage with empathy, and connect safely to resources—including 988 and 211.
Empowering Communities Through Knowledge & Support
VIA LINK offers trauma‑informed, evidence‑based trainings for professionals, community groups, schools, and agencies across Louisiana. Sessions are practical, engaging, and tailored to your audience.
To schedule a training or request CEU/NBCC details, contact [email protected].
Core Training Topics
Foundational skills for crisis response, mental health support, and compassionate care. Each session includes practical tools you can use the same day.
Crisis Intervention & De‑escalation
1 or 2 hours
Evidence‑based techniques to reduce harm, stabilize emotions, and communicate clearly in high‑stress moments.
Psychological First Aid for Schools
Age‑appropriate strategies to restore safety and support after distressing events—built for educators and youth‑serving staff.
Skills for Psychological Recovery
Structured, short‑term interventions that help individuals rebuild coping skills and resilience.
Self‑Harm
30 minutes
Spot risk, respond with care, and make warm handoffs to support services.
Understanding Grief
30 minutes or 1 hour Optional: Grief Movement Demonstration
Normalize grief responses and offer supportive language for families, peers, and clients.
Traumatic Grief
1 hour
Distinguish trauma‑related grief from other losses and learn grounding, pacing, and referral skills.
Working with Past Trauma
1 or 1.5 hours
Trauma‑informed principles for safer programs and conversations that avoid re‑traumatization.
The Importance of Self‑Care
1 or 1.5 hours
Protect helpers from burnout with realistic routines that fit busy schedules.
Active Listening
1.5 hours
Practice paraphrasing, reflecting, and naming emotions to build trust and de‑escalate conflict.
Specialty & Community Trainings
Deep‑dive sessions for organizations, clinics, schools, and coalitions.
The Ethics of ER Diversion
1 hour
Explore ethical frameworks for diverting non‑emergency mental health crises to appropriate resources.
Target Youth Peer Support
Build peer‑led supports that lift youth voice and foster belonging.
Stewards of Children: Darkness to Light
2 hours
Evidence‑based child sexual abuse prevention training for adults in youth‑serving roles.
ACEs Training
Understand Adverse Childhood Experiences and their long‑term impacts; turn insight into action.
From Mandated Reporter to Mandated Supporter
Shift practice to strengthen family connections while meeting legal obligations.
Bullying Awareness
Recognize patterns, respond safely, and support targets and bystanders.
Creating Self‑Regulating Classrooms
Classroom design and routines that help students co‑regulate and learn.
Mental Health Advocacy Trainings
Empower communities to challenge stigma, promote wellbeing, and advocate for accessible mental health services.
Presentations on VIA LINK Services
Learn about 988, 211, and the essential crisis and referral resources VIA LINK provides to Louisiana residents.
What Participants Are Saying
Real reflections from our Crisis, Trauma, and De‑escalation training.
“The whole team found the training informative and engaging.”
“Listening to someone who has experienced trauma, acknowledging feelings, and reassuring them it’s not their fault—that stood out to me.”
“This will help me better support clients in crisis by de‑escalating the situation.”
“Key techniques I will use include listening, paraphrasing, and empathizing.”
“If someone is in distress, I now understand how to speak to them and what to avoid saying.”
“I tend to be solution‑focused—I learned the power of being present and offering empathy.”
“Simply being there for someone in crisis can be powerful. People need to feel heard and supported more than they need immediate solutions.”
“I learned the Suicide and Crisis number is 988, which can direct calls to 911 or 211.”
“Calling someone by their name can have a calming effect during a crisis.”
“It was helpful to learn about the different helplines available.”