Human Services Analytics and Technology
VIA LINK’S Homeless Management Information System (HMIS) department oversees the HMIS system for Orleans and Jefferson Parishes.
VIA LINK’s Human Services Analytics & Technology Department isn’t just about data
It’s about transforming human services. We’re a team of passionate experts who combine cutting-edge technology with deep human service understanding to create innovative solutions that empower organizations and improve lives.
What sets us apart?
- Tech-Powered Solutions: We don’t just manage data, we develop groundbreaking programs specifically designed for human services. We take a holistic approach, integrating technology with best practices to address real-world challenges.
- Data-Driven Impact: Gain unprecedented insights into your programs with our data analysis and reporting. Use real-time data to optimize services, measure success, and demonstrate the true impact of your work.
- Empowering Your Team: We provide ongoing training and support, ensuring your staff can utilize technology effectively, maximize efficiency, and deliver exceptional care.
Our Comprehensive Services
- Custom Technology Program Development: We partner with you to create innovative tech solutions tailored to your specific human service needs.
- Database Design & Development: From concept to build-out, we create secure, scalable databases that seamlessly integrate with your programs.
- Seamless Implementation: Leverage our expertise to smoothly integrate existing or required database platforms and technologies into your workflow.
- Ongoing Training & Support: Our team empowers your staff with the knowledge and skills to get the most out of your data systems and technology programs.
- Expert Project Management: We handle every aspect of your project, ensuring timely delivery and successful implementation.
- Actionable Insights: Turn data into meaningful reports, dashboards, and infographics for funders, partners, and the community, showcasing your impact with data-driven storytelling.
Our Involvement
VIA LINK serves as the HMIS Lead Agency for both the UNITY of Greater New Orleans Continuum of Care and the Northlake Homeless Coalition. In this role, we manage each region’s Homeless Management Information System (HMIS), ensuring that data on homelessness is accurate, secure, and readily available. We act as a bridge between local service providers and government agencies to support informed decision-making, resource allocation, and compliance with the U.S. Department of Housing and Urban Development’s (HUD) data collection and reporting standards.